![]() Unauthorized charges are against our Terms of Use. Roblox accounts associated with unauthorized charges are subject to deletion. Once disputed, Roblox will be unable to provide a direct or immediate refund due to the dispute process. As a reminder, please contact us before disputing a charge. PayPal Heritage Now Accepts We are pleased to announce that doing business. See the following articles from these providers:Īfter reporting applicable Credit/Debit, PayPal, or Google Play charges to Roblox’s Customer Support, our billing department will investigate and assist you with eligible refund requests. Mobile/console providers also offer additional features such as password protected purchasing you can enable on your account to help prevent accidental or unauthorized charges. Please reach out directly to Apple/iTunes, Microsoft (Windows App or Xbox), PlayStation, Meta Quest or Amazon to request a refund for any unauthorized purchases through their services. These payment providers require any refunds to go through their support services and these charges cannot be refunded by Roblox. PayPal UK Ltd is authorised and regulated by the Financial Conduct Authority (FCA) as an electronic money institution under the Electronic Money Regulations 2011 for the issuance of electronic money (firm reference number 994790), in relation to its regulated consumer credit activities under the Financial Services and Markets Act 2000 (firm reference number 996405) and for the provision of. These purchases will appear on any linked card or bank account you have associated with your mobile/console provider. Roblox also accepts payment through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, Meta Quest and Amazon. ![]() Reporting Unauthorized Charges for Apple/iTunes, Microsoft Store (Windows App or Xbox), PlayStation, Meta Quest and Amazon Purchases
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